Privacy Policy | Club Golf d'Aro

Privacy and Data Protection Policy

Data Controller

CLUB GOLF D’ARO – MAS NOU and its website are managed by the company MONSIERRA GESTIÓN, S.L. with CIF: CB56136690, with fiscal address at Tavern, 3 – 08021 Barcelona, Spain.

At MONSIERRA GESTIÓN, S.L., we understand that the use of your personal data requires your trust. We are subject to privacy standards and only use your personal data for clearly identified purposes and in accordance with your data protection rights.

This privacy and personal data protection policy was created to help you understand the practices and conditions under which MONSIERRA GESTIÓN, S.L. collects, uses, and stores your personal data. Considering that laws and regulations regarding technology and personal data protection are constantly evolving, this Policy may be updated periodically.

By accessing or using the website, you agree to this privacy policy. If, for any reason, you do not agree with our terms and prefer to delete your account, you may do so by the methods explained below. This policy applies to the information we collect:

On or through our website.
Through your communications with CLUB GOLF D’ARO – MAS NOU via email or other electronic messaging services.
When making an online reservation.
When you register to receive our newsletters.

All personal data will be kept for the legally mandatory period, respecting its conservation and the confidentiality guarantees recommended by the GDPR (General Data Protection Regulation).

What data is collected?

Depending on the nature and purpose of your interaction with CLUB GOLF D’ARO – MAS NOU, we may collect the following data:

EMAIL ADDRESS – must be provided if you wish to create a user account, communicate with us using the contact forms, and/or receive our newsletters.
IDENTIFICATION DATA – such as Name, Password, Date of Birth, and Telephone Number may be requested in contact or account registration forms and used for processing reservations or orders.
CUSTOMER HISTORY – specifically regarding requests made, reservation statuses, purchases or orders, complaints, refunds, assigned vouchers, exchanged messages, etc.
BROWSING DATA – related to how you use the website, including: IP address, browser used, duration of browsing, search history, operating system used, language, and pages viewed.
SITE VISIT DATA – including cookies, traffic data, log files, and communication data or resources used by you when accessing our website.
ORDER PROCESSING DATA – such as Address, Tax Identification Number, and banking information are necessary for transactions in reservations, purchases, and payment and/or billing processes.

Who has access to the data?

To ensure maximum security and privacy for our customers, the data collected is processed and accessed in a limited manner by company employees on a “need-to-know” basis and only within the scope of the previously communicated purposes.

In order to fulfill our processing obligations and attend to requests, we may need to share your data with entities associated with MONSIERRA GESTIÓN, S.L., always ensuring that only strictly necessary data is shared with the minimum number of entities possible.

Data storage period

We retain your data for the period necessary within the scope of the purpose for which it was collected.

This storage period varies according to the data in question, as it may be affected by the nature and objective of the collection. Similarly, certain legal obligations stipulate a specific storage period.

Data security

Although data transmission over the Internet or website cannot ensure total security from intrusions, we and our service providers and business partners strive to implement and maintain physical, electronic, and procedural security measures designed to protect your personal data in accordance with applicable data protection requirements. Among others, we have implemented the following:

Restricted access to your personal data and only within the scope of the communicated purposes.
Protection of information technology systems through firewalls, in order to prevent unauthorized access to your personal data.
Permanent monitoring of access to information technology systems to prevent, detect, and impede the misuse of your personal data.

The security and protection of your information also depend on you. If we have given you (or you have chosen) a password for access to certain parts of our website, you are responsible for keeping that password confidential. For your security, we ask that you do not share this information with anyone.

User rights

In accordance with the provisions of the applicable regulations on data protection, in particular the European General Data Protection Regulation (GDPR) and the Data Protection Law, the user has the following rights:

RIGHT TO BE INFORMED – you may at any time request additional information about our use of your personal data.
RIGHT OF ACCESS AND RECTIFICATION OF DATA – you may exercise this right by contacting us and requesting such rectification at any time. We may refuse a request to modify information if we believe that such alteration would violate legal requirements or produce incorrect information.
RIGHT TO BE FORGOTTEN – you may request the deletion of your data. Please note that we can only delete your personal information if you also delete your customer account.
RIGHT TO RESTRICTION OF PROCESSING – you may limit the way we use your personal data, requesting its exclusive use for one or more services we may provide to you.
RIGHT TO DATA PORTABILITY – you may obtain a copy of the personal data you provided to us, to deal with other data controllers.
RIGHT TO OBJECT – the user may, at any time, withdraw their consent, with effect for the future. After the total withdrawal of your consent declarations, you will no longer be contacted or receive communications for the purposes described in this Privacy Policy.
RIGHTS RELATED TO AUTOMATED PROCESSING – by adjusting your own browser settings, you can prevent it from accepting new cookies, be notified when receiving a new cookie, or disable cookies completely.

The exercise of these rights is subject to certain exceptions intended to safeguard the public interest (prevention or detection of crimes) or our interest (maintenance of professional secrecy).

In the event of exercising any of these rights, we will proceed with its analysis and respond within 30 days.

Information and Contact

To clarify any doubts, exercise the aforementioned rights, or make comments about our privacy practices, please contact us through the following means:

EMAIL – info@golfdaro.com
ADDRESS – CLUB GOLF D’ARO – MAS NOU, Urb. Mas Nou, s/n – P.O. Box 429 – 17250 Platja d’Aro (Girona) – Spain.